Our quality standards apply also in terms of service, technical expertise and advice. Our dedicated employees are happy to assist in transforming your home into a mold-free environment conducive to raising your family.
The comments below are just a sample of what our clients across the U.S.
have to say!
I was facing a huge mold remediation in my basement. From the moment I spoke with Jim on the phone, he made this the most pleasant and easy experience I could imagine. From testing to remediation to rebuild, he explained everything along the way, helped guide my decisions and worked with my chemical sensitivities and the special nontoxic products and materials I needed to feel safe. Jim is professional, honest, caring and compassionate. He goes above and beyond to satisfy the customer, charges a fair price, and he and his team do quality and timely work. I cannot recommend him highly enough.
I have, unfortunately, had a need in the past for repairs and restoration services. But none have ever been as thoughtful and careful as the owner and crew of Colorado Mold Services LLC. Their work ethics were consistent, respectful, thorough, and careful so as to preclude the problems that might affect our presence upstairs during the remediation process. While full disclosure of the remediation process was made prior to our opting for their services, we were always provided information on a daily basis what to expect. Because the crew was most meticulous in their check, check, and rechecking of all areas of the basement, not just where it seemed to gather, an unexpected a mold site was found – it did not stand a chance to survive! The clean-up at the end was immaculate. There was never a doubt with regards to their skills and the knowledge needed for accomplishing the responsibilities undertaken for mold remediation and our future safety from possible home and health hazards.
Excellent customer service. Jim came over the day after I submitted the request. He was very professional and did an extremely thorough inspection. He never tried to sell unnecessary services, in fact, after the inspection, he was sure there was no need to even test, I insisted for peace of mind, he was right, there was no need. It is hard to find honest people in any industry but Jim was clearly very trustworthy and had excellent customer service. I had the test results within 24 hours of the samples being taken. If you need these services, I highly recommend Colorado Mold Services.
My father called Colorado Mold Services at 5am and Jim actually answered. He came down immediately that morning to test my house for mold and even rushed the lab results because I was panicking about black mold and the dangers of having it in the home. Because my husband was gone that weekend Jim fully explained the process and was never pushy but informative. The morning of the removal and remediation Jim even brought my 21 month old daughter breakfast! Both Jim and Greg did an amazing job removing the mold and cleaning up after themselves; not intrusive at all! After they fogged my house I finally stopped having coughing fits. Jim even called me to follow up to see if he could help me file a claim with my insurance company. It was also comforting to have emailed to me immediately the lab test results after the remediation: no more black mold! In this day when so many contractors would take advantage of individuals based on fear I would highly recommend Jim and his company.